With nearly 100 years of experience, the Executive Team has been instrumental in building out NVP's national footprint while delivering industry-best customer and dealer service. Together, they possess in-depth expertise and knowledge of the extended warranty industry and have a deep understanding of dealer needs, legal and regulatory frameworks, pricing strategies, and risk assessment.
Chief Executive Officer
Paul joined NVP Warranty in 2019 as their Chief Financial Officer and took over as the Chief Executive Officer in January of 2021. He has been an instrumental part of NVP’s rapid growth over the last few years. Paul has over 25 years of experience in the Vehicle Service Contract industry both in finance as well as on the insurance side of the Vehicle Service Contract business.
Prior to joining NVP Warranty, Paul was part of the team that helped establish GWC in the mid 90’s. While at GWC aside from being their Chief Financial Officer, he also served as President and Chief Executive Officer of their AM Best A- rated insurance entity known as Global International Insurance. Paul was also responsible for managing their underwriting performance and new product development, as well as managing some of the larger dealer accounts. He has a Bachelor of Science in Accounting from Wilkes University.
Chief Revenue Officer
Mike joined NVP Warranty in 2019 as Vice President of Sales and was quickly promoted to Chief Revenue Officer. He leads the nationwide Field Sales Team as well as the corporate Business Development Center. Mike has over 35 years of experience within numerous verticals of the automotive and warranty space. He has authored several articles for automotive publications, including F & I Showroom and Agent Entrepreneur.
Prior to joining NVP Warranty, Mike held various executive level positions at GWC Warranty, AutoNation, and Ally Financial. He has a Bachelor of Science in Finance from Northern Illinois University and a Master's in Administration from Central Michigan University.
Chief Operations Officer
Rich joined NVP Warranty in 2020 as the Vice President of Operations and was promoted to COO in 2021, leading the Claims, Service Operations, Human Resources, and Analytic teams on several initiatives that have played a critical role in the company’s growth in the Vehicle Service Contract industry. He brings over 30 years of experience in operational leadership, strategic planning, and project management.
Previously, Rich was instrumental in improving claims performance and customer service excellence at numerous organizations, such as GWC Warranty, Liberty Mutual Insurance Company, Hanover Insurance Group, AutoOne Insurance, Bristol West Insurance, and Nationwide Insurance Company. He has a Bachelor of Science in Public Administration and Accountancy from Long Island University.
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