For an organization’s Core Values to really matter, it goes far beyond a list of key words.  Ideally, they need to be deeply ingrained into the culture and must authentically define how we operate, behave and interact on a daily basis. 

In an interview with Forbes, Steve Grau, founder and CEO of Royal Ambulance, whose company was recently awarded as one of Glassdoor’s 2021 Best Small and Medium Companies to Work For, summed it up perfectly; “Your values and mission are what ultimately drive your team’s performance. When your core values are truly ingrained in your way of doing business, every decision will be made with those values in mind. This helps align every decision with your brand and what it hopes to accomplish. It creates accountability to yourself and others, and customers will see that in every interaction you have with them”.

At NVP Warranty, our employees value, recognize and celebrate our core values each and every day.